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New Orleans, LA

Water Damage Drying in New Orleans When the Street Outruns the Pumps

Drying arranged against the clock the EPA sets, with the equipment sized for air that is wetter outside the house than in it.

75.2FMean July dew point in the NOAA thirty year normals for the New Orleans airport, at or above the temperature a cooled house holds its walls at
$7,500The job size where Louisiana starts licensing mold work, and below it the written report and separation rules reach nobody
10 square feetThe EPA's line for a patch most people can clean up themselves, roughly three feet by three feet
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Water Damage Drying quote in New Orleans

Tell us what you can see or smell, roughly where in the house it is, and whether the house is raised or on a slab. Those three things narrow it more than the size of the patch does, because they point at how the water is arriving rather than where it ended up.

Would you rather talk it through? Call (315) 640-3590.

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Six quick questions, then your details. It takes under a minute, and the answers are what a local assessor would ask first.

Question 1What are you dealing with?
Question 2Is the house raised, or on a slab?

This is the question that splits the job in this metro, and the two answers have almost nothing in common. A raised house has a vented space underneath that pulls in outside air, so the problem is usually the floor system. A slab house has its plumbing cast into the concrete, so the problem is usually a leak you cannot see reaching the bottom of the wall. Answer with whatever you know.

Question 3Where do you think the water is coming from?

Worth knowing before you answer: in this climate a wall can get wet with no leak at all. The mean dew point at the airport is 75.2F in July, which is at or above the temperature air conditioning holds a wall at, so the room's own cooled surfaces can pull water straight out of the air. If none of the leak answers fit, that is genuinely useful information and not a wasted question.

Question 4Is anything still wet?

EPA guidance gives wet material roughly 24 to 48 hours before growth starts, which is why the date matters more than anything else here. One local caution: opening the windows to dry a room out does not work here in summer, because the outside air is carrying more water than the room is.

Question 5What is your position at the property?

It changes who we talk to and what has to be put in writing. Worth knowing if you rent: a landlord's own maintenance staff are exempt from the mold remediation license under Louisiana law, so work handled in house was not done by anyone the state was holding to it.

Question 6How soon do you want someone out?
Who you are, and which building

Who should we ask for?

How can we reach you?

We call to confirm the details before anyone is sent out.

Where is the property?

The contractor match is by property, not by person, so the street line matters.

Anything else we should know?

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Local Context

Drying New Orleans rooms inside the two day window

Get the water out and the building dry inside two days, because that is the window before growth starts, and in New Orleans a ground floor can get wet fast. The Sewerage and Water Board says that once the system fills it moves about half an inch of water an hour, and that rain beyond an inch an hour will most likely outpace it. A cloudburst can therefore put water across a floor that no pipe ever touched. Water that came in off the street is a dirtier job than a burst supply line, and the drying plan starts by saying which one you have.

Single-story brick ranch on sandy ground among tall slash pines under overcast sky
In The Field

What water damage drying involves in New Orleans

We will tell you when the wall needs nobodyUnder about 10 square feet, the EPA says most people can clean it up themselves. If that is what you have, that is what you will be told.
Whoever assesses is not whoever removesLouisiana bars one company from doing both on the same property above $7,500. We keep them apart below it too, where the statute reaches nobody.
Check the license yourselfThe state licensing board runs a public Contractor Search by name, license number, city and parish. Look up whoever you are considering before money moves.
Deciding

What to tell a New Orleans drying crew first

Do not open the windows to dry it. The outdoor air here carries a mean dew point of 75.2F in July, and at 6am the average relative humidity is 88 percent, so summer air brought into a wet room adds water rather than taking it away. Close up, run the air conditioning if it is safe to, and photograph everything before it moves. On a raised house, ask for the space underneath to be read as well as the floor above it.

  1. Street water or a pipe

    Rain that came in from outside carries whatever was on the street. A supply line leak is clean water at the start. They are dried and cleaned differently, so say which it was.

  2. How long ago it happened

    The EPA's guidance is that materials dried within 24 to 48 hours will in most cases not grow mold. Past that window, drying becomes drying plus a check for growth.

  3. Whether the house is raised or on a slab

    A raised house can take water underneath without it reaching the rooms. A slab takes it straight onto the floor. The equipment and the readings differ.

How water damage drying works →

Local Detail

What the Sewerage and Water Board says its pumps can move

The Sewerage and Water Board of New Orleans states that once the system fills it can move about half an inch of water every hour, and that rainfall exceeding an inch of water in an hour will most likely outpace the system's capability.

Source: Sewerage and Water Board of New Orleans, Drainage System Facts, accessed 2026-09-22

The same utility reports 120 pumps housed in 24 drainage pump stations, 99 of them dedicated to drainage, more than 68,000 catch basins, 1,500 miles of lateral underground drainage pipes and 200 miles of open and underground canals, and states that fully running the drainage system takes 52 megawatts of power.

Source: Sewerage and Water Board of New Orleans, Drainage System Facts, accessed 2026-09-22

New Orleans records 7,629 National Flood Insurance Program multiple loss properties, more than the other fifteen places in this service area put together. 1,294 of them are classed severe repetitive loss, 2,576 have four or more paid losses, 6,488 were built before the community's first flood insurance rate map, and 2,227 sit outside the mapped high risk flood zone. Together they account for 27,117 separate losses.

Source: Federal Emergency Management Agency, OpenFEMA dataset NFIP Multiple Loss Properties, data as of August 2, 2026, accessed 2026-09-22

The EPA advises drying wet materials within 24 to 48 hours. In New Orleans the outdoor air in that window carries a mean dew point of 75.2F in July and 75.1F in August, with mean relative humidity of 88 percent at 6am, so outdoor air brought into a wet building in summer adds water rather than removing it.

Source: NOAA National Centers for Environmental Information, 2023 Local Climatological Data Annual Summary with Comparative Data, NEW ORLEANS, LOUISIANA (KMSY), WBAN 12916, accessed 2026-09-22

The EPA states that wet or damp building materials and furnishings should be cleaned and dried within 24 to 48 hours to prevent mold growth, and that if wet or damp materials or areas are dried 24 to 48 hours after a leak or spill happens, in most cases mold will not grow.

Source: United States Environmental Protection Agency, accessed 2026-09-22

Next Step

Is the water still standing?

Tell us how deep, which rooms and when it came in. The clock started then, not when someone arrives.

Questions

New Orleans flooding and drying questions

The pumps were running and the street still flooded. Is something broken?

Not necessarily. The utility's own figures are that the system moves about half an inch an hour once it fills, and that more than an inch an hour will most likely outpace it, even with 120 pumps across 24 stations. An hour of hard rain can exceed what any of that was built to remove. What matters for your house is how quickly the wet materials are dried afterwards.

We are outside the flood zone. Why did water get in?

Being off the map does not settle it here. New Orleans records 7,629 federal multiple loss properties, and 2,227 of them sit outside the mapped high risk zone. If water has come in before, tell us, because a room that has been wet twice needs its walls opened and read, not just its air dried.

Next Step

Send the New Orleans rooms that got wet

Photos first, before anything is moved. A person reads it and arranges drying sized to the house.

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